FAQ

FAQ

Frequently asked
questions.

Clear answers about LCHEER hair accessories, false eyelashes, care, and support.

01 / Hair accessories

The right detail, for your style.

Explore Hair Clips, Alligator Hair Clips, and Scrunchies made for everyday styling and more considered occasions.

What types of hair accessories does LCHEER offer?

LCHEER currently offers Hair Clips, Alligator Hair Clips, and Scrunchies. The collections range from decorative styles for half-up looks and side-swept hair to larger pieces designed for buns, twists, ponytails, and fuller updos.

How do I choose between a claw clip, an alligator clip, and a scrunchie?

Choose based on both your styling goal and the amount of hair you want to hold. A hair claw clip is a practical option for buns, twists, and full updos; an alligator clip is ideal for side-swept styling, half-up looks, or adding a decorative accent; a scrunchie brings volume and softness to ponytails, buns, and relaxed updos. Each product page notes its intended styling use.

Where can I find the size of a hair accessory?

Dimensions are listed in the individual product descriptions. For example, the Elegant Champagne Pearl Hair Claw Clip is approximately 4.3 × 2.2 × 1.8 inches and is designed for buns, twists, and full updos. Because scale varies by style, please check the product page before ordering.

Will a large scrunchie work for an updo?

Yes. The Pearl Embellished Large Hair Scrunchie is designed as an oversized statement accessory for ponytails, buns, and relaxed updos. Its approximate 8.2-inch diameter gives it a fuller, more visible shape than a standard scrunchie.

02 / False eyelashes

Find your kind of finish.

From soft, wispy everyday styles to fuller volume and more dramatic curls, LCHEER lashes are designed around different looks.

Which lashes are best for a natural everyday look?

For a soft, lifted finish, start with the Graceful Arc, Halo Bloom, Muse, Velvet, or Whispen styles. Graceful Arc and Halo Bloom both use a gradual 6 mm to 12 mm length profile for a naturally lifted, wispy effect.

What is the difference between Soft Focus and Impact Volume lashes?

The Soft Focus Series is curated for lightweight, natural-looking, wispy styles. The Impact Volume Collection is for fuller definition and bolder impact. If you want a more dramatic, fluffy 3D effect for a special event or photo moment, explore Royal Majesty or Voluminous Flutter.

Do LCHEER false eyelashes require lash glue?

Strip lashes are applied with lash glue. Please review the individual product listing and the Lash Accessories collection for the most current accessory options. Apply only after the glue has become tacky, and keep adhesive away from the eye itself.

Can I trim strip lashes to fit my eye shape?

Yes. Trim a small amount from the outer edge of the lash band, checking the fit as you go. This helps the band sit more comfortably and keeps the inner corner from becoming too long. Visit How to Wear False Eyelashes for a step-by-step guide.

Are LCHEER lashes reusable?

Many LCHEER lash styles are designed for multiple wears when cared for properly. Remove them gently from the outer edge, peel away excess adhesive from the band after use, and return them to their tray. The number of wears varies by style and how the lashes are handled; please follow the product-specific care details.

03 / Care & safety

Keep the details looking their best.

Simple care helps your accessories and reusable lashes stay ready for the next look.

How should I care for my hair accessories?

Store accessories in a cool, dry place and avoid prolonged contact with water, hair products, perfume, or cleaning chemicals. Wipe smooth surfaces gently with a soft, dry cloth. Avoid bending clips or forcing a closure beyond its natural range, as each style is designed for a particular amount of hold and styling use.

How should I store false eyelashes between wears?

After removing excess adhesive from the lash band, place the lashes back in their original tray or another clean, protective case. Keep them dry and away from heat, moisture, and loose makeup residue so the fibers and band retain their shape.

What materials are used in LCHEER products?

Materials vary by product and are described on the relevant product page. Examples across the collection include soft fibers and cotton lash bands for selected lash styles, textile materials for scrunchies, and different finishes or components for hair accessories. Please consult the product description for the most specific information before purchase.

What safety steps should I take before wearing lashes or hair accessories?

Use products only as intended. Do not apply false lashes on irritated, injured, or infected eyes, and stop use if you experience discomfort. Follow the adhesive manufacturer’s directions and keep adhesive out of the eye. Hair accessories contain small components and should be kept away from young children unless used with close adult supervision.

04 / Orders & support

A little help, when you need it.

For order-specific questions, our policy pages contain the most current information.

Where can I find shipping information?

Please visit the Shipping Policy for the latest shipping information, including the options and terms that apply to your order.

What is the return or refund policy?

Return and refund eligibility is outlined in the Refund Policy. Please read the policy before submitting a request, as eligibility may depend on the item type, condition, and order details.

How can I contact LCHEER about my order?

For order, product, or policy questions, please use the contact details listed on our Contact Information page. Including your order number will help the support team locate the relevant details more quickly.

Still need help?

Find the right detail for your look.

Browse LCHEER hair accessories, natural-looking lashes, and fuller volume styles at your own pace.

Shop all LCHEER